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CANCELLATION POLICY

Cancellation Conditions of Arbor Park

We understand that plans can change, so we’ve created a flexible cancellation policy. Here’s how it works, depending on how close your check-in date is:

  • For Check-In Dates Within 7 Days

    • Refundable Policy: Unfortunately, any cancellations made within 7 days of your check-in date are non-refundable.

    • Payment: The full booking amount is required at the time of booking.

  • For Check-In Dates 7 to 30 Days Away

    • Refundable Option:

      • Full Refund: You can cancel and get a full refund if you do so 16 days or more before your check-in date.

      • 50% Refund: If you cancel between 8 and 15 days before your check-in date, we’ll refund 50% of your booking.

      • No Refund: Unfortunately, if you cancel within 7 days of your check-in date, we can’t provide a refund.

      • Payment: The full booking amount is due when you make your reservation.

    • Non-Refundable Option:

      • If you opt for the non-refundable option, you won’t be eligible for a refund, but you’ll receive a 10% discount on your booking.

    • Payment: The full booking amount is required at the time of booking.

  • For Check-In Dates 31 to 90 Days Away

    • Refundable Option:

      • Full Refund: You can cancel and receive a full refund if you do so 16 days or more before your check-in date.

      • 50% Refund: If you cancel between 8 and 15 days before your check-in date, you’ll receive a 50% refund.

    • Non-Refundable Option:

      • If you cancel within 7 days of your check-in date, no refund is available.

    • Payment: The full booking amount is required at the time of booking.

  • For Check-In Dates 91 to 455 Days Away

    • Refundable Option:

      • Full Refund: You can cancel 31 days or more before your check-in date for a full refund.

      • 50% Refund: Cancel between 15 and 30 days before your check-in date, and we’ll refund 50% of your booking.

    • Non-Refundable Option:

      • If you cancel within 15 days of your check-in date, we won’t be able to offer a refund.

    • Payment: A 50% deposit is due when you book, with the remaining 50% due 30 days before your check-in date.

  • For Check-In Dates More Than 456 Days Away

    • We currently do not accept bookings this far in advance.

Key Highlights:

    • Refundable Option:

      • Offers peace of mind with different refund levels based on how early you cancel before your check-in date.

    • Non-Refundable Option:

      • If you’re sure about your plans, you can save 10% on your booking, but no refunds will be available.

    • Payment:

      • Typically, the full amount is required when booking, except for longer stays where we allow a 50% deposit upfront and the rest closer to your check-in date.

This policy is here to give you the flexibility you need while ensuring a smooth booking experience for everyone. We hope this helps you feel confident in planning your stay with us!